Cloudlynk Privacy Policy
Last updated: August 31, 2026
Cloudlynk ("Cloudlynk", "we", "us", or "our") provides cloud storage, public and private channels, user-generated content, and access to specially designated premium videos and other premium content.
This Privacy Policy explains what information we collect, how we use it, when we share it with service providers, how we protect it, and how you can request deletion of your account and associated data.
1. Who We Are
- App: Cloudlynk
- Support Contact: help.cupibs@gmail.com
- Website: https://thecloudlynk.com/
2. Scope of This Privacy Policy
This Policy applies to:
- the Cloudlynk Android application;
- the Cloudlynk website and web pages operated for the service;
- account creation, authentication, cloud-storage features, channels, user-generated content, premium-content access, reporting/blocking, and account deletion; and
- related Cloudlynk support and administrative services.
3. Information We Collect
3.1 Account and Profile Information
When you create or use an account, we may collect email address, name/display name, profile info, authentication tokens, and birth year for 18+ age verification.
3.2 Files and User-Generated Content
We process uploaded files, photos, videos, media metadata, channel settings, and public/private visibility parameters. Every account includes a 15 GB storage allocation.
3.3 Usage and Service Activity
Sign-in activity, channel usage, playback events, reports, and moderation logs.
3.4 Device and Network Information
Device model, OS version, app version, IP address, connectivity info, and diagnostic logs.
3.5 Camera, Microphone, Photos, and Media Access
Requested only when utilizing content capture, recording, or file picker features.
3.6 Purchase and Subscription Information
Android purchases process securely via Google Play Billing. Cloudlynk receives purchase status tokens and entitlements without storing raw payment credentials.
4. How We Use Information
- Provide Cloudlynk cloud storage (15 GB free quota), channels, and playback.
- Operate Cloudlynk Premium video entitlements via Google Play Billing.
- Protect users, moderate content, and enforce 18+ eligibility.
- Maintain service security, legal compliance, and customer support.
5. How We Share Information
We do not sell your personal information. We share data only with necessary service infrastructure providers:
- Supabase: Authentication, database, and backend functions.
- Cloudflare: Storage (R2), Stream video delivery, and global network security.
- Google Play / Google: App distribution, Play Billing, and OAuth Sign-In.
6. Public, Private, and Premium Content
Cloudlynk supports Public channels (visible to users), Private channels (authorized members only), and Premium content (requires an active Premium entitlement). Premium access does not increase your 15 GB storage allocation.
7. Cookies and Local Storage
We use session tokens, local storage, and essential cookies to maintain sign-in state, security, and preference parameters.
8. Data Retention & Account Deletion
Data is retained while your account remains active. You can request account deletion inside the app or at https://thecloudlynk.com/delete-account.
9. Security Measures
We utilize HTTPS/TLS transport, authenticated access rules, server-side secret management, and signed media URLs to protect your data.
10. Children's Privacy
Cloudlynk is strictly intended for users 18 years of age or older. Accounts created by minors will be terminated.
11. Contact Us
For questions or support, email help.cupibs@gmail.com.